Byrne Insurance Group is a full-service, Louisville, Lexington, and San Diego insurance and financial services agency with over a century of combined experience protecting the families, businesses and assets of our clients.
What does “full-service” mean?
The best prices can often be found by combining coverages, and you can save BIG by bundling your different policies – like health, home and auto. We are also financial planning experts and can help you protect all the BIG things in life (like your retirement fund)….in a one-stop-shop.
Why does local matter?
Meet your agent in-person for yearly reviews or a simple “drop-in”. Situations and coverage opportunities change, and it’s important that your agent is accessible to explain your options and help you save BIG on insurance and financial solutions for yourself or your business. We offer coverage from all the major carriers, but are located right in Hurstbourne in Louisville – the best of both worlds.
Who are we?
We’re BIG. Click on a BIG team member for more information.
Jennifer has a combined twenty years of experience in management, insurance and human resources. She holds a Bachelor’s degree in Political Science from University of Louisville and a Master’s degree in Human Resources from Indiana Wesleyan University. Jennifer holds a Property & Casualty license for the state of Kentucky. She is an avid animal lover and tends to a small flock of backyard chickens. She loves to read and believes in learning something new every day. Jennifer’s focus at BIG is to provide exceptional customer service to Commercial Lines clients.
As a group health account manager, Chanel’s goal is to provide quality, timely customer service to our clients. She handles day-to-day communication, processes new enrollments and assists clients with any and all insurance claims. Outside of the office, Chanel loves to exercise and spend time with family and friends.
Acting as BIG’s “quarterback”, Ben is known for crafting innovative, creative solutions to address his clients’ diverse financial needs. This often means partnering with other industry experts (i.e. attorneys and CPAs) to ensure that all of his clients’ concerns are addressed in a one-stop-shop. This is what really differentiates Ben (and BIG) from the competition – we’ll never send a client elsewhere. Instead, we’ll synergize with fellow professionals for a solution – without the client having to lift a finger.
Ben is a 2001 graduate of The University of Kentucky, after which he went on to earn an Accelerated Executive Certificate in Financial Planning from Bellarmine University (2008). He currently holds the following licenses and designations: series 7, series 66, casualty, life, property, variable life, variable annuity, and health insurance licenses.
As head of BIG’s Property & Casualty division, John provides detailed policy reviews and makes certain that his clients have the appropriate amount and types of insurance. His unwavering commitment to providing sound, honest advice is what he’s best known for.
Specializing in customized insurance programs and risk management strategies, John is able to leverage his relationships with the most respected insurance companies to get the best possible coverage and pricing for his customers. Whether you have one or thousands of employees, John will make certain you have the right program for your business.
A 2001 graduate of The University of Kentucky College of Business, John also holds an MBA with a focus on Entrepreneurship from the University of Louisville (2005). He received the distinguished designation of Certified Insurance Counselor (CIC) in 2011. John enjoys spending his free time with his wife and two kids, running, tennis and anything related to UK sports. He and his family are members at Sojourn Community Church.
As a sales specialist concentrating on client relationships, Aaron handles individual and commercial lines of insurance at BIG – including life, health and property/casualty coverage. He is known for his dedication and long-term relationships with clients, and always strives to present the best individual or business products at the lowest possible cost.
Aaron is a graduate of University of Louisville’s College of Business. In his free time, he enjoys being outdoors, cheering on the University of Louisville Cards and spending time with his son and family.
As an account manager at Byrne Insurance Group, Nate serves as the primary point of contact for our commercial Property & Casualty clients. With over eight years of experience in insurance and corporate safety, he specializes in proactive solutions and risk mitigation strategies and currently holds property, casualty, life and health insurance licenses.
Nate graduated from the University of Louisville in 2005 and is a lifelong Louisvillian. He enjoys cooking, outdoor adventures, making people laugh and spending time with his wife and two children.
A consummate professional, Missy provides unparalleled customer service and support to BIG clients. Focusing on human resources responsibilities, she partners with clients to make sure their businesses run efficiently. Missy is a veteran of the insurance industry and has a strong background in employee benefits and Medicare. She currently holds a life and health license and has been in the industry since 2007.
Outside of work, Missy loves to spend time with her two children, relaxing by the pool and reading.
Jackie provides detailed and accurate records for all accounts receivable and accounts payable. She prides herself on maintaining accurate, up-to-date accounting measures for our agents and strategic partners, and ensures that all individual policies are processed correctly and underwritten smoothly. Jackie has over 30 years experience in customer service.
When Jackie is not working, she enjoys spending time with her husband, stepsons, grandchildren, great grandchildren, two cockatiels and two cats. She is also an avid sports fan – both college and professional.
Trey partners with business owners in the Louisville market to identify key business exposures and develop tailored insurance programs. He is known for his unparalleled customer service and long-term, strategic business relationships that benefit his clients.Trey is CLCS (Commercial Lines Coverage Specialist) certified by the National Underwriter Company.
A graduate of the University of Kentucky’s Gatton College of Business with a degree in Economics, Trey enjoys playing golf, tennis, working out and spending time with family and friends. He is an active member of Southeast Christian Church, and resides in Louisville with his wife Samantha and daughter, Penelope.
Terri works with individual clients to ensure they have the right policies for their needs,at the most competitive rates available. She also serves as the client point of contact during each policy year and at each renewal, assisting in any necessary changes. She is dedicated to not only providing the very best service to each new client, but to retaining and growing existing relationships.
Terri enjoys spending time with her family, friends and her dog Meeks, and is a UK sports fan.
Samantha specializes in employee benefits and Medicare, and has an extensive background in health & life insurance, customer service and compliance. From customized materials to educational opportunities, she helps our clients maximize their employee benefits and keep their staff happy and healthy.
With over a decade of experience in the insurance business, Kathy holds licenses in property & casualty and health insurance, and is currently working toward her CISR certification.
A graduate of Sullivan University with a Bachelor’s in marketing and accounting, Kathy enjoys spending time with her husband and twelve children (3 dogs, 2 cats, 1 horse, 4 ducks and 2 Guinea Pigs). Ask her about her love of horseback riding, working out at the gym, camping and making people smile.
Born and raised in Louisville, Jim brings years of experience to our small business clients looking to maximize their employee benefit options. A graduate of Spalding University, he gives back to the Louisville community as head baseball coach at Southern High School, and also fosters animals from Louisville Metro Animal Services. He enjoys spending time with his wife, Ashleigh, and their two children.
Stephanie is responsible for accurate and timely commercial certificates and proposals at BIG. A 1993 graduate of the University of Louisville with a Bachelor’s in Communications, she has over twenty years experience in customer service and supports our commercial and personal lines clients.
Stephanie resides in Mt Washington with her husband and son, and enjoys camping and boating with them on the weekends.
Dana brings a wealth of experience to Byrne Insurance Group, including extensive knowledge and expertise in life, health and long term care insurance. He is a lifetime member of the Million Dollar Round Table and has received the distinguished “Top of The Table” award.
Dana is the proud father of triplets. He has also donated to the University of Louisville, whose business school boasts “The Reinhardt Academic Center”. Dana is on the board of The University of Louisville Overseers and The Cerebral Palsy K.I.D.S. Center.
With over 25 years of experience in life, health and property & casualty insurance, Frank is endorsed by several professional organizations both on a state and national level. He has experience with large and small clients alike, and assists in developing our clients’ member benefit programs.
A 1978 graduate of Murray State University, Frank has served as president of the Louisville Board of Independent Insurance Agents and on the boards of such non-profits as The Health Place Capital Funding Committee, Susan G. Komen of KY and The American Heart Association Heart Ball Committee.
Committed to honest and thorough service to our clients, Jacob creates innovative employee benefits solutions to best serve your employees’ needs. A graduate of the University of Louisville, he lives in St. Matthews with his wife and son. Jacob is a member of Holy Spirit parish, and previously taught English and coached soccer and tennis at Sacred Heart Academy. In his spare time, he plays squash and tennis.
As group health account manager, Melissa’s goal is to provide quality, timely customer service to our clients. She handles day-to-day communication, processing new enrollments and assisting clients with any and all insurance claims. With a strong background in both customer service and healthcare, she is dedicated to helping all of our clients understand their health insurance plans. Melissa resides in Mt. Washington with her husband, Dustin, and enjoys spending time with family and friends, church activities, reading and watching UK sports as well as the San Antonio Spurs.
Acting as BIG’s Director of First Impressions, Shannon Ramos is a “Passionista” for life! An optimist, professional silver-lining seeker and all-around MacGyvHER, Shannon is our office’s coffee-loving ray of sunshine.
Her “past life” includes 20+ years in the healthcare industry, before gracefully transitioning into the world of life insurance with Byrne Insurance Group in 2016. Acting as a personal assistant to most in the office, Shannon has proven herself to be a phone-answering, life-processing, office supply ordering, appointment scheduling master….all with a large dose of pep in her step and an addictive smile on her face.
With nearly 30 years of in-depth experience in the insurance industry, Lyn has the ability to find solutions and tailor insurance coverage to meet your needs. She makes a commitment to excellence in customer service and goes above and beyond for her clients. After closing the insurance agency her family owned for years, she has joined the team here at BIG to work primarily with our personal lines customers.
As the former CEO and Managing Agent of the Tom Murphy Insurance Agency of Henryville, Indiana, Lyn is known for her straightforward and friendly nature, as well as for her ability to provide outstanding service. Lyn faced the devastation of the 2012 tornadoes in Henryville and knows firsthand how important great insurance coverage is.
Lyn is the recipient of the Independent Insurance Agents of Indiana “2012 Agent of the Year” Award for her outstanding performance and achievement as a retail agent member of the IIAI. She enjoys traveling to tropical locations and spending time with her best friend and husband of over 32 years, Philip. She is a proud mother and grandmother.
Tish brings over two decades of accounting and database programming experience to Byrne Insurance Group. She expertly handles our internal bookkeeping and provides human resources support for our team.
Tish also sings gospel music and is part of an up and coming group out of Alabama called “Jeremiah’s Call”.
As a group health account manager, Teresa’s goal is to provide quality, timely customer service to our clients. She handles day-to-day communication, processing new enrollments and assisting clients with any and all insurance claims. Outside of work, Teresa loves to enjoy the sunshine and spend time with family and friends.
Having joined the Byrne Insurance Group team in 2019, Steve is becoming an expert in group health and employee benefits. He was born and raised in Louisville, but has called Lexington home for the better part of a decade and is a University of Kentucky graduate and sports enthusiast.
Steve brings nearly 20 years of sales and customer service experience in the wine and spirits industry and enjoys a good glass of bourbon, creating and playing music on his guitar, and spending time with his two children. He is passionate about helping individuals and businesses with their insurance needs, particularly in the area of employee benefits.